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Huge number of entries in Inbound queue( or in trfc* tables) in CRM

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Hi Experts,


We have following issue:-

1. Bdocs in CRM are not processing automatically due to this no records are coming in Delta load in BW.

2.Is it right to delete TRFC* tables entries ? Will it affect CRM Application means inconsistency will come or not?


Our Analysis:-

We have done some R&D and got some information:-

1.There are huge number of entries in INBOUND QUEUE so it fails to execute SMQ2 t-code as max time out are over.

2.Then we checked TRFC tables which data details are:-

TRFCQDATA 15,798,003


TRFCQSTATE 12,063,032


TRFCQIN 160,405,099


3. We are advised to delete these entries but this affect the CRM Application.

 


Our Scenariao:-

We have standalone CRM System (not R/3) which is connected with BW7.0  only.


Please provide a correct solution.


Thanks & regards,

Arpit.


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